Vyomi TechNetwork Services Pvt. Ltd. (vyom.com)

Plot 88, sector 44, Gurgaon, 122003

PRIVACY POLICY

EFFECTIVE FROM April 1, 2018 IF THIS DOCUMENT IS NOT IN A LANGUAGE THAT YOU UNDERSTAND, YOU SHALL CONTACT RIVIGO AT SUPPORT@VYOM.COM. FAILURE TO DO SO WITHIN 12 (TWELVE) HOURS FROM THE TIME OF RECEIPT OF THIS DOCUMENT AND YOUR ACCEPTANCE OF THIS DOCUMENT BY CLICKING ON THE 'I ACCEPT' BUTTON SHALL BE CONSIDERED AS YOU HAVE READ AND UNDERSTOOD OF THIS DOCUMENT

We take your privacy seriously. We are committed to keep your trust on us with privacy of your information. We recommend that you read this privacy policy carefully to keep updated on our privacy practices.

If you have any questions about this Privacy Policy, please contact us using the contact information provided on the Website or on Mobile Application.

This Privacy Policy, forms an integral part of Terms of Use and End User License Agreement on the Website and Mobile Application (collectively, the "Agreement"), explains the types of information collected through our services and the manner in which it is used and secured. "Services" are defined in the Terms of Use. Terms not defined in this Privacy Policy have the meaning defined elsewhere in the Agreement.

Privacy Policy

  1. Collection of Data/ Information and Use: We may collect information in different ways:

    1. Information you Voluntarily Provide. Personally identifiable information you voluntarily provide may be collected if it is necessary to administer the Services. For example, when you sign up for an account or other Services that require registration, we ask you for personal information such as your name, user ID & password associated with mobile application or web platform (hereinafter referred to as "VTN demand app/VTN supply app/VTN network"). We DO NOT use your personal information other than to administer the Services. We may combine the information you submit under your account with information from other services or third parties in order to provide you with a better experience and to improve the quality of our Services.

    1. Data/Information collected from your use of our Services:

      1. Community or Public Forums and Third Party Links. Our Service offers publicly accessible community services such as feeds, profiles, sharing and public links. You should be aware that any personal information or Content you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account and shared files cannot be un-shared or deleted.

        Our Site includes links to other third party websites whose privacy practices may differ from those of VYOMI TECHNETWORK SERVICES PRIVATE LIMITED (Hereinafter referred as "VTN"). VTN has no control over the policies, actions or omissions of third party websites and is not responsible or liable for any such policies, acts or omissions. If you submit personal information to any of those websites, your information is governed by the applicable third party privacy policies and not by the VTN privacy policy. We urge you to carefully review the privacy policy of any website you link to, visit or share information with prior to doing so.

      1. Server Logs. Our servers automatically record information that your browser sends and the Uniform Resource Locator ("URL") of the web page from which you came to us whenever you visit our websites. These server logs may include information such as your Internet Protocol ("IP") address, browser type, browser language, date and time of your request, search terms and may include a domain name and the date and time for each page you view. We also collect the name of and information about any advertisement or other link that brought you to us. This information does not personally identify you. We use IP addresses to diagnose problems with our servers and to administer our website. Your IP address also is used by us to gather broad demographic information, such as your general geographic location and internet service provider. IP addresses are further used to help determine the number of our users to maintain efficient administration of our Services. This demographic information may also be used by us to analyze aggregate usage behavior.

      1. Cookies. "Cookies" are small files that collect information that we use to track trends and patterns of how people search. We may send one or more cookies to your computer that uniquely identifies your user account or computer. We use cookies for such functions as verifying that you are one of our users, maintaining a history of services provided and enabling the fulfillment of our Services. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, many of our Services or features may not function properly if your receipt of cookies is disabled.

      1. Use of Remarketing with Analytics Systems: We collect and use cookies to enable basic web traffic analysis using Analytics Systems to capture information about page visits (showing us which areas of the website are popular and those that are not often visited, this allows us to prioritize our enhancements to our website). This information is anonymous and we use this information only internally - to deliver the most effective content to our visitors. We use analytics data to serve ads based on a user's prior visits to our websites/Applications.

      1. Geo-Location Information: Some devices, mobile or otherwise, allow applications to access real-time location-based information (for example, GPS). Our mobile apps do not collect such information from your mobile device at any time while you download or use our mobile apps as of the date this policy went into effect, but may do so in the future with your consent to improve our Services. Some photos and videos you place in or on our Services may contain recorded location information. We may use this information to optimize your experience. If you do not wish to share files embedded with your geo-location information with us, please do not upload them. If you don’t want to store location data in your photos or videos, please consult the documentation for your camera, phone or other device to turn off that feature.

      1. Communications: : If you email us, we may store copies of such email or similar communications between you and us. This can result in the collection of your email address or other personally identifiable information you may have in your email text, addresses, or other fields, as well as the collection of your IP address, the Internet or other routing of your communication, and the date and time of your communication. All transmissions between you and us, including emails, URLs, cookie identification numbers, usage paths, and any personally identifiable information they might contain, pass through many third party machines, operating systems, programs, browsers, web servers, networks, routers, Ethernet switches, ISPs, proxy servers, intranets, the public telephone systems, or other devices, any of which may create activity logs containing such transmissions, and many of which we cannot control. When you send email, feedback, comments or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests, improve our Services, and may post or use such communications without any obligation to you.

  1. Relevant Android Permissions requested by RIVIGO FREIGHT / FLEET Application

  1. Protection of Personal and Sensitive Data

    We use standardized and state of art technologies to keep the data safe and secure from any outside threat. We also use cryptography to encrypt the user sensitive data stored on our systems.

    All Communications are done by HTTPS thereby ensuring a secure connection between our app and our server.

    However, we shall not be responsible for any loss of information due to reasons of theft, cyber-attack, act of Government or any other event or circumstance beyond our reasonable control.

  1. What we do with the information we collect/store and how we may share the information:

  1. Security measures used to protect against the loss, misuse or alteration of information under our control: The security of your information and Content is important to us. If we collect information from your computer/ Mobile, we encrypt it while it’s being transferred to us. Once the information reaches our secure servers, as part of our security program, we employ procedures and safeguards, such as maintaining firewalls and having an intrusion detection system, to protect the confidentiality, security and integrity of the information we maintain. However, as with any information travelling over the internet and kept in servers, we cannot guarantee absolute security. When we work with third parties, we require that they maintain the confidentiality, security and integrity of the information and commit that the information is not used for any prohibited purpose. Additionally, we use commercially reasonable computer security safeguards to protect our databases and servers against risks of loss, unauthorized access, destruction, misuse, modification, or inadvertent or improper disclosure of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to our employees, contractors and agents who need to know that information in order for us to provide,develop or improve our Services. Security risks, however, cannot be completely eliminated and we therefore cannot guarantee complete security.

    If you send us an email, you should know that email is not necessarily secure against interception. Therefore, if your communication will include sensitive information like your bank account, charge card, or social security number, and you prefer not to transmit it electronically, please contact us by postal mail or telephone rather than email. We do not send emails asking for a user's username and password or its Windows username and password or any other username or password.

  1. Choice and Correcting/ Updating/ Deleting/ Deactivating Personal Information: what information we collect and how it may be used, so that you can make meaningful choices. For example, you can:

    If we propose to use personal information for any purposes other than those described in this Privacy Policy, we will offer you an effective way to opt out of the use of personal information for those other purposes. If your personally identifiable information changes (such as ZIP code, phone, email or postal address), or if you no longer desire the Services, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by emailing or calling Customer Support through our website.

  1. Changes to this Privacy Policy: This Privacy Policy may change from time to time and an updated Privacy Policy will be available and accessible on our website or Mobile Application. You are responsible for periodically reviewing this Privacy Policy for any applicable changes.

For any grievances related with collection and use of Personal and Sensitive Data please contact:

Mr. Kapish Saraf

Kapish.saraf@rivigo.com

+91- 9582223344